OUR GUARANTEE & WARRANTY
60-Day Love Your Light Guarantee
We are very confident that our breakthrough brush will delight you. Try Oralucent for 60 days, risk free. You’ll love how Oralucent boosts the health & beauty of your smile —or return it for your money back.
While returns are quite rare, we do recognize that our products may not be perfect for each and every person.
If for any reason you're not satisfied, you can return any purchase (opened or unopened) within 60 days of the date of shipment for a refund of the full product price. No questions asked. It’s that simple.
Every Oralucent toothbrush has a 1-year Limited Warranty from the date of purchase. Within the warranty period and with proof of purchase, we will replace the complete appliance, free of charge, for any defects in the appliance resulting from faults in materials or workmanship. If the unit is damaged, or if the product fails to function, do not dismantle, exchange, or manipulate any part of it, as there is risk of electric shock. Please contact Customer Care at firstname.lastname@example.org or 877-379-8781 for more details.
• Damage due to improper use
• Defects that have a negligible effect on the value or operation of the appliance
• Damage due to unauthorized repair
• Normal wear and tear, including chips, scratches, abrasions, discoloration or fading
• Damage caused disassembling the product, damage caused by using an attachment not made by Oralucent, or damages caused by negligence
To obtain service within the warranty period, contact Customer Care at email@example.com or 877-379-8781 for a Return Merchandise Authorization (RMA) number and return shipping address and instructions. Do not return to the address on the original packaging.